DELIVERY & RETURN POLICY

All ITEMS ARE SENT 2ND CLASS OR STANDARD PARCEL  UNLESS REQUESTED 

TRACKING INFORMATION WILL APPEAR ON YOUR PAYPAL TRANSACTION 

PLEASE ALLOW 7 WORKING DAYS FOR STOCK ITEMS 14 FOR SPECIAL ORDERS

SORRY WE ONLY POST TO UK MAINLAND
(Do Not post to R Ireland)

ITEM MUST BE RETURNED WITHIN: 7 DAYS OF RECEIPT  

WE DO NOT DO FREE RETURNS ON INCORRECT OR UNWANTED PURCHASE 
(see deductions below)

UNDELIVERED RETURNED ITEMS WILL BE CHARGED TO RESEND.  
(Postage starts from £3.50)

All PAYMENTS ARE MADE THROUGH PAYPAL 
FOR PAYMENT CONFIRMATION CHECK PAYPAL TRANSACTION.



RETURN POLICY:-

DELAYED OR LOST ITEMS: PROOF OF POSTING IS ACQUIRED FOR EACH PARCEL THAT WE DISPATCH, WE THEREFORE WILL NOT ACCEPT RESPONSIBILITY FOR ANY ITEMS LOST OR DELAYED. HOWEVER, WE WILL DO OUR UTMOST TO HELP WITH ANY CLAIM MADE. 

FAULTY GOODS :-

SHOULD ANY ITEM UNFORTUNATELY PROVE TO BE OF UNSATISFACTORY QUALITY WE OFFER 6 MONTH GUARANTEE AND WILL REPLACE OR REFUND THE TOTAL ITEM PRICE UPON RETURN OF THE ITEM.

ITEMS DAMAGED IN TRANSIT:-

SHOULD ANY ITEM BE DAMAGED IN TRANSIT PLEASE CONTACT IMMEDIATELY,
(IF BOX IS DAMAGED PLEASE SIGN FOR AS DAMAGED) 
WE REQUIRE PHOTOGRAPHIC EVIDENCE OF DAMAGED ITEM, BOX AND PACKING TO PROCEED WITH A CLAIM.
 

INCORRECT OR UNWANTED PURCHASE:-

ALL ITEMS HAVE A 15% RESTOCKING CHARGE OF THE ITEM COST SORRY NO POSTAGE REFUND. 
(Postage is included in delivered price & starts from £3.50)

SPECIAL ORDER RETURNS:-

ANY SPECIAL ORDER RETURNS HAVE A 15% RESTOCKING CHARGE OF THE ITEM COST PLUS MAY HAVE A RETURN TO SUPPLIER CHARGE.